Refund policy

We want you to love your gear. If something's off — we've got you.

Returns & Refunds We make it right for:

  • Wrong item received
  • Damaged or defective products

You've got 30 days from purchase to reach out. Email us at support@pawstrace.com — real humans, real responses, no runaround.

Policy Updates We may update this policy from time to time. For the latest version, drop us a line at support@pawstrace.com.